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Category: Business Email

  • 550 Administrative Prohibition

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    Sathiya
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    The “550 Administrative Prohibition” error usually means that the receiving mail server is rejecting the message due to a policy restriction. Given that you are using SmarterMail with a SpamExperts gateway, here are some potential causes and solutions: Possible Causes & Solutions: Next Steps Would you like guidance on checking specific logs in SpamExperts or…

  • Set up POP in Outlook 2003

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    Sathiya
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    POP is a protocol used to retrieve email messages from an Internet email server. Generally, when you use POP it is best to use it from one particular computer. When you download your messages, the POP email server stores them for your later retrieval. If you go to another computer to connect and retrieve that…

  • Accessing your Smartermail email account in Gmail

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    Sathiya
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    Login to your Gmail Account.In the top lefthand corner, open the Settings cog and choose Settings.Click Accounts and Import.Click “Add a POP3 mail account you own”.Enter your Email address. Click the Next button.Enter your full email address as the Username.Enter Password for your email account. Enter the POP Server. This will vary depending on if you choose to use…

  • Can not send email using Outlook (Server Error: ‘550’)

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    Sathiya
    in

    If you are receiving an error similar to this when sending email using Outlook: “The message could not be sent because one of the recipients was rejected by the server. Server Response: ‘550 not local host, not a gateway’, Port: 25, Secure (SSL): No, Server Error: 550, Error Number: 0x800CCC79 Open your Outlook settings (Tools ->Accounts)…

  • Configure IMAP for iPhone or iPad

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    Sathiya
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    The iPhone and iPad supports IMAP. IMAP will allow you to retrieve emails and folders from SmarterMail and leave the emails on the server. Refers to All Versions of SmarterMail Follow these steps to create a SmarterMail IMAP connection to an iOS device with Firmware 5.0.x: On the iPhone, tap Settings. Tap Mail, Contacts, Calendars. Tap Add Account.…

  • Configure Outlook 2007 IMAP or POP Account

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    Sathiya
    in

    For messages, users should set up an account within Outlook using either IMAP or POP3. IMAP is a protocol that keeps all messages and folders on the server. In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server.…

  • Configure POP for iPhone, iPad or iPod Touch

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    Sathiya
    in

    With POP3, your mail is saved in a mailbox on the remote server until you check your mail.  When you check your mail, all of the mail is downloaded to your device and is no longer maintained on the server. If you use POP3 and are traveling or check your mail from multiple locations, you…

  • Email account limitations

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    Sathiya
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    The following limitations apply to webmail Email accounts: Incoming Mail Size — There is a 30MB limit per email message you receive, including file attachments, which have a size limit of 20MB total. Messages larger than 30MB are rejected by our incoming server and a bounceback message is sent to the sender. There is no limit…

  • How many email messages can I send per hour?

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    Sathiya
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    Your email account includes 250 SMTP relays per mailbox, per day. Each address listed in the CC and BCC fields count against your daily limit. One relay consists of an email message sent to one address using the SMTP service. Therefore, you can send up to 250 messages per day, per mailbox. Your SMTP relay…

  • Could not load file or assembly ‘AjaxControlToolkit’ or one of its dependencies

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    by

    Sathiya
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    To solive this issue you have to install the AjaxControlToolkit on your server http://www.asp.net/ajaxlibrary/download.ashx Server Error in ‘/’ Application. Could not load file or assembly ‘AjaxControlToolkit’ or one of its dependencies. This assembly is built by a runtime newer than the currently loaded runtime and cannot be loaded. Description: An unhandled exception occurred during the execution…